Entries by Nangami Janet

Good leaders rise to occasion during hard times

This article was published in today’s People Daily, Read on! We are in tumultuous economic times when Wanjiku is trying to make sense of the ever growing costs that are ballooning her monthly expenditure. From increased costs of kerosene for lighting and cooking to the indirect effect that the high petrol prices has on the […]

How to revive brands after poll uncertainties

This article has also been published this morning on People Daily! Read on! Last week marked one year since the declaration of the August 8, 2017 election results.  And they were greeted with either jubilation or anger depending on the political divide — President Uhuru Kenyatta’s Jubilee and Raila Odinga’s Nasa. There was anxiety and uncertainly […]

Brand positioning for posterity

Brands that will remain unassailable in the coming years are the ones that are already making heavy investments in research and development. The top 3 of the worlds wealthiest people are techy nerds. If this doesn’t tell you much about embracing tech, then your company must be existing in a rock. Brands that will continue […]

Customer mismanagement a case of Sunshine Hotel

Hotel Sunshine, each time I think of the hotel, my mind runs quickly to the picturesque lush green carpet of tea that Kericho County is known for. This week the hotel has been in the news not for the very rosy of reasons, after a mheshimiwa withdrew her booking following what she termed as embarrassment […]

Taxman’s noose, bound to tighten

The taxman’s noose is bound to tighten in tandem with the country’s growing appetite for projects whose funding remains unknown. More pressure will continually be mounted on the revenue collector as a fall back plan to feed this monster called development. The pressure is indeed insurmountable, since, whenever this topic of development comes to the […]

How will you handle crisis when it comes knocking?

Crisis management is one of the key management tasks that Public Relations professionals ought to have ready ammunition to handle should it arise. In the recent weeks, Starbucks Philadelphia’s coffee shop had accusations levelled against them on biracial profiling. Two black men entered the coffee shop and requested to use the restrooms, only to be […]

Be ahead of the curve by maximising feedback in these 3 ways

‘We are elated and impressed by your work and we are proud of ourselves to have chosen you to journey with us. We no longer hold meetings to ponder and re-strategise about our plummeting sales, and high employee turnover following our implementation of your recommendations to our strategic plan. It is obvious that you are […]

UNEA3 ends with a multitude of pledges – what does this mean?

Curtains finally fell on #UNEA3, the 3rd United Nations Environmental Assembly last Wednesday, following almost 2.5 million pledges from governments, civil society, businesses, and individuals. Resolutions can be passed and pledges made, but the onus is on an enabling policy environment and more so, implementation. Having interacted with organisations that are out there to promote […]